Privacy Policy

Effective Date: June 2025

Introduction

KeepWorkin ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform and services. By using KeepWorkin, you agree to the practices described in this policy.

We understand that trust is fundamental to our platform, which connects businesses with talented professionals. This policy is designed to be transparent about our data practices and your rights regarding your personal information.

Our platform also includes AI-powered features that enhance the job matching and hiring process. These features use artificial intelligence to generate job descriptions, create contract templates, match talents with opportunities, and rank job applications, all while maintaining the same high standards of privacy and data protection outlined in this policy.

Information We Collect

Information You Provide Directly

When you create an account or use our services, we collect information that you voluntarily provide to us.

For business users, this includes your company name, contact details, business address, payment information, and details about job postings you create. We also collect calendar integration data when you link your Outlook or Google Calendar for interview scheduling, interview recordings and notes, and information about your team management preferences, budget allocations, and communication within our platform.

For talent users, we collect your professional profile information including your name, contact details, work experience, skills, certifications, portfolio documents, hourly rates, and availability preferences. We also collect your resume, cover letters, interview availability, and any other professional documents you choose to upload to showcase your expertise.

AI-Powered Features: For our AI-powered features, we collect additional information including job requirements and specifications you input for AI job description generation, position details and contract preferences for AI contract template generation, and specific talent requirements, skills, experience levels, education criteria, location preferences, and other matching parameters you provide for our AI talent matching and ranking systems.

Information Collected Through Platform Use

Our platform automatically collects certain information about how you interact with our services. This includes your login activities, job applications, interview scheduling and participation, contract negotiations, time logging data from our desktop application, chat messages, and payment transactions. We track which features you use most frequently to improve our service offerings.

We also collect data from calendar integrations when you connect your Outlook or Google Calendar for interview scheduling. This includes your availability, scheduled meetings, and calendar preferences to facilitate seamless interview coordination between businesses and talents.

For our time tracking functionality, we collect detailed work hour logs through our desktop application, including when you start and stop work, break times, and productivity metrics. This information is essential for accurate salary calculations and transparent billing between businesses and talents.

AI Feature Usage Data: We collect data about your interactions with our AI-powered features, including the prompts and parameters you input for job description generation, contract template preferences and modifications, talent search criteria and refinements, your responses to AI-generated content and suggestions, and feedback on AI-generated matches and rankings.

Technical Information

When you access our platform, we automatically collect technical information such as your IP address, browser type and version, operating system, device identifiers, and information about your internet connection. We use cookies and similar technologies to enhance your user experience, remember your preferences, and analyze platform usage patterns.

How We Use Your Information

Service Provision and Platform Functionality

We use your information primarily to provide and improve our platform services. This includes facilitating job matching between businesses and talents, coordinating interview scheduling through calendar integrations, processing applications, managing contracts, calculating salaries based on logged hours, and enabling secure payments. We also use your information to provide customer support and resolve any issues you may encounter.

Your profile information helps us create better matches between job seekers and employers. We analyze skills, experience levels, and preferences to suggest relevant opportunities and qualified candidates. This matching process is central to our platform's value proposition.

AI-Powered Feature Enhancement

We use your information to power our AI features including:

  • Job Description Generation - processing your job requirements, salary ranges, working hours, required skills, and other job specifications to generate professional job descriptions tailored to your needs
  • Contract Template Generation - analyzing position details you provide to create customized contract templates with pre-populated placeholders for talent name, salary, timezone, working hours, and other relevant terms
  • Talent Matching - processing your search criteria including required skills, experience levels, education requirements, location preferences, and other parameters to identify and rank matching talents with percentage compatibility scores
  • Job Application Ranking - analyzing talent profiles and applications against job requirements to provide matching percentages and ranking insights for hiring decisions

Communication and Notifications

We use your contact information to send you important platform notifications, including new job matches, interview scheduling confirmations, application updates, contract offers, payment confirmations, and time-off request approvals. You can control many of these notifications through your account settings, though some essential service communications cannot be disabled.

Our real-time chat system processes your messages to enable smooth communication between businesses and talents. We may review chat logs to resolve disputes, ensure platform safety, and improve our services.

Platform Security and Fraud Prevention

We use your information to maintain platform security, prevent fraud, and ensure compliance with our terms of service. This includes monitoring for suspicious activities, verifying user identities through our ID, phone, and email verification processes, and protecting against unauthorized access to accounts.

Analytics and Improvement

We analyze aggregated and anonymized usage data to understand how our platform is used, identify areas for improvement, and develop new features. This helps us enhance user experience, optimize our matching algorithms, and make data-driven decisions about platform development.

AI Model Training and Improvement: We use aggregated and anonymized data to train and improve our AI models for job description generation, contract templates, talent matching, and application ranking. This includes analyzing successful matches, user preferences, and feedback to enhance the accuracy and relevance of our AI-powered recommendations while ensuring individual user privacy is maintained.

Information Sharing and Disclosure

Between Platform Users

Our platform facilitates information sharing between businesses and talents as part of our core service. When you apply for a job, your profile information becomes visible to the hiring company. Similarly, when businesses post jobs, relevant details are shared with potential applicants. This mutual visibility is essential for our platform to function effectively.

Contract details, including hourly rates, work schedules, and project requirements, are shared between contracting parties. Time logs and salary calculations are visible to both the talent who performed the work and the business paying for it.

AI-Generated Content Sharing: When businesses use our AI features to generate job descriptions or contract templates, this content may be shared with potential applicants. Similarly, AI-generated matching scores and rankings are shared between businesses and relevant talents to facilitate hiring decisions, always maintaining transparency about the AI-assisted nature of these recommendations.

Service Providers and Partners

We work with trusted third-party service providers to deliver our platform services. These may include payment processors for handling salary transactions, cloud storage providers for secure data hosting, email service providers for platform communications, and verification services for identity confirmation.

All third-party providers are carefully selected and bound by strict confidentiality agreements. They only have access to information necessary to provide their specific services and are prohibited from using your data for any other purpose.

AI Service Providers: We work with AI service providers for powering our job description generation, contract templates, talent matching, and application ranking features. These providers are held to the same strict confidentiality standards and data protection requirements as all our other service providers.

Coworking Space Integration

When businesses choose our coworking space integration feature, we share relevant information with selected coworking partners to facilitate workspace arrangements. This includes basic contact information and work schedule details necessary to provide the coworking services.

Legal Requirements

We may disclose your information when required by law, legal process, or government request. We may also share information to protect our rights, property, or safety, or that of our users or the public, including in cases of suspected fraud, harassment, or other violations of our terms of service.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our platform uses industry-standard encryption for data transmission and storage, secure authentication protocols, and regular security audits.

Our desktop application for time tracking uses secure communication channels to transmit work logs, ensuring that sensitive productivity data remains protected. We regularly update our security measures to address emerging threats and maintain the highest standards of data protection.

While we take extensive precautions to secure your information, no method of transmission over the internet or electronic storage is completely secure. We encourage users to take their own precautions, such as using strong passwords and logging out of shared devices.

AI Data Security: Our AI-powered features use secure processing environments with encrypted data transmission. All AI processing of your personal information occurs within our secure infrastructure, and we implement additional safeguards to protect sensitive data used in AI model training and inference, ensuring that your data remains protected throughout all AI-powered processes.

Your Rights and Choices

Account Management

You have full control over your account information and can update, modify, or delete most information through your profile settings. You can change your job preferences, update your skills and experience, modify payment information, and adjust notification preferences at any time.

AI Feature Controls: You can control your participation in AI-powered features through your account settings, including opting out of certain AI-driven recommendations, managing data used for AI model training, and controlling the visibility of AI-generated matching scores and rankings.

Data Access and Portability

You have the right to request access to the personal information we hold about you. We provide tools within your account dashboard to view most of your data, including your profile information, job history, contract details, and earnings records. If you need additional information or a comprehensive data export, you can contact our support team.

AI-Generated Content Access: You can access AI-generated content associated with your account, including job descriptions, contract templates, matching scores, and ranking data through your account dashboard or by contacting our support team.

Account Deletion

You can delete your account at any time through your account settings. When you delete your account, we remove your profile information and stop processing your data for platform services. However, we may retain certain information for legal compliance, dispute resolution, or fraud prevention purposes.

Some information may remain in our systems for a limited time due to backup procedures and technical constraints, but this information will not be used for any business purposes and will be permanently deleted according to our data retention schedule.

AI Data Deletion: When you delete your account, we also stop using your data for AI-powered features and remove AI-generated content associated with your account, following the same retention schedule as other personal data.

Communication Preferences

You can control most communication preferences through your account settings, including job notifications, promotional emails, and platform updates. Essential service communications, such as contract notifications and payment confirmations, cannot be disabled as they are necessary for platform functionality.

AI Communication Controls: You can control communications related to AI-powered features, including AI-generated job matches, contract suggestions, and ranking notifications, through your communication preference settings.

Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Active account information is retained while your account remains open and active.

After account deletion or extended inactivity, we follow a structured data retention schedule. Most personal information is deleted within a reasonable timeframe, though some information may be retained longer for legal compliance, financial record-keeping, or fraud prevention purposes.

Time tracking data and salary records may be retained for extended periods to comply with employment and tax regulations in various jurisdictions where our users operate.

AI Data Retention: Data used for AI training and model improvement is anonymized and aggregated before long-term retention. Individual AI interactions and generated content are retained according to the same schedule as other platform data, with personal identifiers removed from data used for ongoing AI model training.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your platform experience, remember your preferences, and analyze usage patterns. These technologies help us provide personalized job recommendations, maintain your login session, and understand how different features are used.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. Our platform uses both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for specified periods.

AI Feature Cookies: We use additional cookies and tracking technologies to optimize our AI-powered features, including remembering your AI preferences, improving recommendation accuracy, and analyzing the effectiveness of AI-generated content. These can also be controlled through your browser settings.

For more details, please see our Cookie Policy.

Children's Privacy

Our platform is designed for professional use and is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our systems.

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify users of significant changes through platform notifications, email communications, or prominent notices on our website.

Your continued use of our platform after privacy policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

If you have questions about this Privacy Policy, need to exercise your privacy rights, or have concerns about how your information is handled, please contact our Privacy Team:

Email: privacy@keepworkin.com
Subject Line: Privacy Policy Inquiry

We are committed to addressing your privacy concerns promptly and transparently. Our privacy team will respond to your inquiry within a reasonable timeframe and work with you to resolve any issues.

This Privacy Policy was last updated in June 2025 and reflects our current data practices and commitment to user privacy.